Careers and Internships

VOCA Center Senior Program Manager

Please apply by September 30, 2022

The National Criminal Justice Association (NCJA) provides training, technical assistance, and support to State Administering Agencies (SAAs) as well as other state and local stakeholders including federal grant recipients. The state and territory SAAs support criminal justice policies and services and meet the needs of victims of crime through strategic planning and data analysis to improve the administration of justice. SAAs manage and administer state funding and federal grants from the U.S. Department of Justice, including Victims of Crime Act (VOCA) formula funding awarded/allocated by the Office for Victims of Crime (OVC).


Through the OVC Center for VOCA Administrators (VOCA Center), NCJA provides Victim Assistance and Victim Compensation SAAs with remote and onsite training and technical assistance, coordinates with national partners, gathers data and promotes data-driven and evidence-based policies and practices for inclusion in outreach and training. The overall goal of the VOCA Center is to provide peer-to-peer training and support on federal grants management and administration for VOCA Administrators to build a strong support system, broaden victim services to historically underserved communities, and advance promising policies, practices, and programs that promote justice and healing for all victims of crime.


The VOCA Center Senior Program Manager will serve as a face of, and bring significant leadership, and training technical assistance experience to the VOCA Center. The VOCA Center Senior Program Manager will primarily work remotely from a home office location, with considerable travel expected in years 2022 and 2023. This position will report to the Deputy Director of the VOCA Center.


Essential Functions

This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description.

  • Serve on the NCJA Project Team(s) (team) and help lead VOCA Center activities for SAAs on Victim Assistance.

  • Advise the team on the pressing victim assistance and compensation program needs in states and territories across the country and on possible TTA solutions for addressing those needs within the overall plan of the VOCA Center and with an understanding of prior and concurrent available training.

  • Develop curriculum to meet the training needs identified, continually updating elements of the curriculum to meet emerging needs and from Administrator feedback.

  • Deliver virtual and onsite training to VOCA Victim Assistance & Compensation Administrators across the country.

  • Identify Subject Matter Experts (SMEs) to expand expertise available to VOCA SAAs within the available budget and in consultation with other members of the team and OVC staff.

  • Represent the NCJA and the VOCA Center in meetings and communication with federal and state agencies, SAA directors and their staff, and the broader stakeholder community on all areas of TTA to improve crime victims’ rights and services.

  • Triage all TTA requests with the NCJA team and OVC.

  • Ensure the voices of crime victims, especially from historically underserved communities, are considered in VOCA Center decision-making and training delivery to SAAs.

  • Consult and collaborate with OVC and other allied professionals.

  • Be accountable for compliance with federal grant rules and regulations.


Minimum Qualifications
  • Demonstration of significant experience in a leadership role administering VOCA Victim Assistance or VOCA Compensation federal formula funding.

  • A minimum of 10 years of experience, or a combination thereof, in the following areas: project/program management, training & technical assistance, federal grant management, grant administration or grant compliance.


Knowledge, Skills, and Abilities
  • Strong track record developing curriculum and delivering virtual and onsite training to a wide variety of audiences and experience levels.

  • Expertise developing and executing office and project budgets, particularly those funded by federal agency grants.

  • Ability to speak effectively in front of large and small audiences and familiarity with the principles of adult learning styles.

  • Proven experience developing and leading complex policy initiatives involving input from a wide and diverse set of stakeholders and interests across the range of crime victim services areas.

  • Proven experience building and maintaining mutually respectful professional relationships with policy stakeholders, funders, victim services providers and organizations representing survivors and their needs.

  • Strong understanding of the state legislative processes and other government processes.

  • Strong understanding of the court system and criminal justice systems available to survivors of crime.

  • Expertise in the impact and dynamics of victimization and the diverse systems with which victims interact.

  • Proven leadership capabilities.

  • Proven problem solver who can make clear-headed, collaborative decisions while under pressure.

  • Ability to manage multiple priorities simultaneously.

  • Proven strategic thinker and planner.

  • Strong preference for working in collaborative environment as a team player and building strong relationships internally and externally.

  • Ability to take initiative, be self-motivated, resourceful and flexible.

  • Strong oral and written communication skills.

  • Strong attention to detail and overall organizational skills.

  • Commitment to furthering the agency’s and the project’s mission.

  • Travel throughout the United States required.

  • Proficient using Microsoft Office programs, including Word, Excel, PowerPoint, SharePoint and Outlook, as well as virtual meeting programs including Zoom.

  • Organized and dependable, including ability to respond to emails and requests for information in a timely manner.

  • Trustworthy and forthright.


Mental and Physical Abilities
  • Ability to meet attendance requirements.

  • Ability to work onsite and/or remotely.

  • Ability to read, write, and communicate the English language effectively.

  • Ability to communicate clearly both orally and in writing.

  • Ability to provide clear instructions and the ability to clearly interpret directions given by internal and external stakeholders.

  • Ability to speak before small and large groups of people.

  • Ability to concentrate for an extended period.

  • Ability to travel to various locations to participate in public meetings, conferences, etc.

  • Ability to work under the pressure of deadlines and time constraints.

  • Ability to apply discretion and independent judgment and exercise confidentiality.

  • Ability to be honest, flexible, and help others (co-workers, internal/external stakeholders).


Physical Requirements

Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Limited amount of physical effort required associated with walking, lifting and carrying (less than 25 lbs.) 5-10% of work time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Working Conditions

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanners, photocopiers and filing cabinets.



Salary: $80,000 - $95,000 (Salary is commensurate with experience).



Medical, dental, life, long-term disability insurance, 401(K), annual leave, personal leave, federal holidays, remote work environment.


Please note that this position is supported through a U.S. Department of Justice, Office of Justice Programs, Office for Victims of Crime Cooperative Agreement that expires on September 30, 2023. Continuation of this position is contingent upon performance and the ability to obtain future funding for this project.

To Apply or Ask a Question

Please send questions by email. To apply, please send cover letter and resume to info@ncja.orgPlease apply by September 30, 2022


Undergraduate Internship Program

The NCJA offers semester-long and summer internships. This internship program is designed to provide substantive experience in criminal justice policy. Interns primarily research and write articles for two weekly newsletters; summarize and analyze criminal justice research reports; report on congressional hearings, Justice Department briefings, and other events; and participate in other projects as assigned. Clerical duties are minimal.


This is a remote position. Interns may work from anywhere in the United States. (*We can offer office space for those preferring to work at an onsite location).


The position requires access to the Internet, Microsoft Office or similar office suite applications, and a phone.


Qualified candidates will have excellent writing skills, be inquisitive and hard-working, and have a general interest in criminal justice and/or journalism. Internships are unpaid and available on a full-time or part-time basis throughout the academic year and during the summer. While we prefer students to work between 30 and 40 hours per week, we can work to accommodate academic schedules.


Submit an application: send a cover letter, resume and writing samples (5 pages max) to the internship coordinator listed below. Current transcripts are strongly encouraged.


Bethany Broida

Director of Communications

Phone: (202) 276-2266