top of page

Welcome to Crime and Justice News

Ohio Introduces Next Generation 911 Geo-Tracking System

Ohio’s 911 system is about to be brought into the 21st century, joining a growing number of states that have replaced decades-old emergency response systems with modern technology, Cleveland.com reports. The statewide shift to the internet-based Next Generation 911 (NG911) program will create a centralized data system that will provides dispatchers with more accurate caller location information, additional communication avenues and other new features. It all works together to reduce response time – by seconds or even minutes. “It doesn’t take much imagination to think of any number of emergencies in which that amount of time makes a big difference,” said Angie Canepa, deputy director of first responder communications initiatives in Ohio’s 911 office. “This is going to save lives.”


One of the most important upgrades is the integration of precise and robust geo-tracking data. Currently, when a call comes in from a cellphone, dispatchers receive location information from either the closest cell tower or, in some cases, from the phone itself. That data is often inaccurate. The NG911 system will allow dispatchers to see the caller’s exact location on a map, and even which floor they are on in a multi-story building. And in instances when the caller is moving, the program will track the vehicle’s route. The technology behind NG911 also gives dispatchers and callers new ways to communicate, expanding beyond voice communication to allow details to be shared through text, photo and video. Canepa said the upgraded location data should help to ensure calls are routed to the correct emergency response center. In situations where the caller needs to be transferred, all of those details will transition seamlessly to the next dispatcher without the caller having to start their story over again.

60 views

Recent Posts

See All

Omaha New Juvenile Detention Center is Complete But Empty

Something is missing in Omaha’s new juvenile detention center: the juveniles. A year after the controversial project’s completion, the $27 million, 64-bed center remains empty, because it’s not big en

Rhode Island State Police Diversifying, Though Slowly

Most applicants to the Rhode Island State Police are white men. In 2023, white men comprised 75% of the state police ranks in the state. Women represented about 10%, while people of color of all gende

Comments


A daily report co-sponsored by Arizona State University, Criminal Justice Journalists, and the National Criminal Justice Association

bottom of page